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Terms & Conditions

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or www.kord.business (the “Site”).

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PERSONAL INFORMATION WE COLLECT


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

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We collect Device Information using the following technologies:


- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Kord collects site visits information to retarget our customer base via social media platforms such as Linkedin, Facebook and Instagram in the future.

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SHARING YOUR PERSONAL INFORMATION


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our website--you can read more about how Wix uses your Personal Information here 

 

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here

 

You can also opt-out of Google Analytics here

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

By subscribing to Kord email or text notifications, you agree to receive automated marketing text messages and emails from us about Kord and our services at the phone number or email address you provided when you subscribed, and that the messages may be sent via automatic telephone dialling system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

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BEHAVIOURAL ADVERTISING


As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

 

You can opt out of targeted advertising by using the links below:
- Opt Out of Facebook Adverts
- Opt Out of Google Adverts
- Opt Out of Bing Adverts

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

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DO NOT TRACK


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

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CHANGES


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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MINORS


The Site is not intended for individuals under the age of 18 years old in Australia and the legal age requirement relevant to overseas countries .

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CONTACT US


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@korddefence.com.au or by mail using the details provided below:

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KordTech Pty Ltd.

Unit 6, Box Business Centre, 65 Tennant Street
Fyshwick ACT 2609 Australia

Anti-Spam Policy

OUR COMMITMENT TO A SPAM-FREE ENVIRONMENT

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Kord Group is dedicated to improving the assurance, lethality and safety of those who are protecting us on the frontline. Our pursuit of excellence in all that we do, extends to maintaining a spam-free communication environment for our staff, people and organisations we interact with.

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WHAT WE CONSIDER AS SPAM

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We define spam as any unsolicited, bulk, or inappropriate electronic communication that is not directly related to our products, services, or legitimate business operations. This includes, but is not limited to:

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  • Unsolicited promotional emails

  • Mass messaging through our communication channels

  • Repeated unwanted communication, including sales contact attempts

  • Messages containing misleading or false information

  • Attempts to gather sensitive information through deceptive means

  • Sharing of irrelevant or misleading information

 

OUR COMPLIANCE COMMITMENT

 

We make the following commitment to you:

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  • We will not send unsolicited promotional material, including bulk emails without prior consent

  • Use automated systems to generate messages

  • Harvest email addresses from our website or client database

  • Share access credentials or misusing communication channels

  • Distribute malware or phishing attempts

  • Flood our clients and partners media channels with repetitive or automated messages

 

Kord Group adheres to all applicable anti-spam laws and regulations, including the Spam Act 2003 & the Privacy Act 1988. We’re committed to:

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  • Obtaining consent before sending commercial electronic messages

  • Including clear identification and contact information in our communications

  • Providing easy unsubscribe options in all marketing message

 

We expect that those people and organisations we deal with will also adhere to the same high standards. Consequently, we will reject:

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  • Unsolicited promotional material, including bulk emails without prior consent

  • Automated systems to generate messages

  • Email addresses obtained or purchased via external sources

  • Distributed malware or phishing attempts

  • Attempts to flooding our media channels with repetitive or automated messages

 

Violation of this Policy may result in:

  1. Immediate termination of user accounts

  2. Blocking of IP addresses associated with spam

  3. Reporting to relevant authorities, including cyber.gov.au

  4. Blacklisting from future business interactions

  5. Legal action in severe cases

 

REPORTING SPAM TO KORD

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Your vigilance is crucial in our fight against spam. If you receive a suspicious message claiming to be from the Kord Group, or any of its companies, please:Report Spam

 

QUESTIONS OR CONCERNS?

 

For any questions about this policy or to report suspicious activity, please contact our security team:

Email: office.manager@korddefence.com.au
Phone: +61 2 5100 5043
 

By working together, we can maintain a secure and efficient communication environment that supports our mission of providing top-tier control switch technology to those who protect and serve our communities.

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